by Georgeta Dendrino | Coaching
We were lucky enough to have one of the big mobile phone companies as our first client: Connex, now Vodafone.In the early years, this company placed great emphasis on customer satisfaction. It wasn’t an easy time, especially as people weren’t familiar with...
by Georgeta Dendrino | Coaching
“You’re emotional!You’re too sensitive!You’re too distant!You’re too different, why can’t you be like all people?What, darling, do you think you’re special?You’re too conceptual!You’re too demanding!You’re...
by Georgeta Dendrino | Coaching
A friend recently told me about her grandmother, a person who had been brought up in France in an environment where manners were non-negotiable. During the communist period, when this friend was a child, her grandmother was horrified when she saw, in Bucharest, people...